Stefanie had a wonderful time training the Front of House & Reservation teams at Heckfield Place, a country haven in beautiful Hampshire.  Just an hour from the hustle and bustle of London, this lovingly restored Georgian family home at the heart of a working estate redefines the idea of a hotel. We would like to thank everyone for their great support, and wish you a balanced & very successful year ahead.

The Cambrian Hotel in Adelboden, a member of Design Hotels, combines unique contemporary interiors with personalised service, unsurpassed views across the Swiss Alps, and a restaurant & bar overseen by the renowned Welsh chef Bryn Williams. It is the ideal base camp for outdoor enthusiasts year-round, and the perfect place to find your own right balance. Our Senior Consultant had the pleasure to train and coach their Front Office and F&B teams. We wish you all a very successful remainder of the winter season!

Following our successful training at the Park Hyatt hotels in Paris, Vienna, Zurich and Milan, we are excited to partner with the recently opened Park Hyatt London River Thames. This UK flagship property in London’s Nine Elms offers travellers the right balance of refined luxury, exquisite design, art-infused sophistication, majestic river views, and personalised service. Care for people so they can be their best. Our Senior Consultant Stefanie very much enjoyed training their amazing Front Office & Guest Relations teams!

Our Consultant Diego had the great pleasure of training & coaching the Front Office team at the Thompson Madrid. The first property of the Thompson Hotels brand in Europe is located in the heart of Diego’s hometown Madrid, in an iconic building on Plaza del Carmen. We would like to thank their management for organising our training, and their team for the fantastic support. We wish them a very successful end of year – with great results, motivated colleagues and many happy guests.