About You
Invest in your team, and they will invest in you.
In times of staff shortages and rising costs, how do hospitality businesses find the right balance between attracting & retaining talent and generating profits?
It’s the people that make your business successful. And if you invest in them, they will invest in you.
Employees want to work for an organisation that promotes their growth, values their opinion, recognises their contributions, cares for their physical & mental health, and invests in their personal & professional development.
A lack of variety, little or no learning in their role, and limited growth opportunities are major reason for people feeling disconnected and disengaged at work. When they stagnate or head towards a dead-end, chances are they will start looking elsewhere. To save the expense of losing their skills, in addition to the cost of recruiting and training new staff, it's important to invest in the ones you've got.
Give your team the chance to grow, learn new skills and gain experience. Offering training, coaching & regular follow up on their progress are some of the most effective ways to show your employees and job applicants that you care and that you are invested in them.
In our Sales Workshops, your team will learn how to build a genuine connection with your guests, establish their needs, give personalised recommendations, and close more sales. Putting the learning into practise will increase revenue significantly, enhance guest experiences, and boost your team’s motivation. They will earn more commission, receive recognition & rewards, get more positive guest feedback, feel proud of their contributions, and progress in their career.
Training should not be seen as a cost, but an investment in your team. It improves job satisfaction, fosters loyalty to your company, boosts employer reputation, creates a competitive advantage, helps to attract the best new talent, and in the long term creates the highest return.