Stefanie had a wonderful time training the Front of House & Reservation teams at Heckfield Place, a country haven in beautiful Hampshire.  Just an hour from the hustle and bustle of London, this lovingly restored Georgian family home at the heart of a working estate redefines the idea of a hotel. We would like to thank everyone for their great support, and wish you a balanced & very successful year ahead.

Following our successful training at the Park Hyatt hotels in Paris, Vienna, Zurich and Milan, we are excited to partner with the recently opened Park Hyatt London River Thames. This UK flagship property in London’s Nine Elms offers travellers the right balance of refined luxury, exquisite design, art-infused sophistication, majestic river views, and personalised service. Care for people so they can be their best. Our Senior Consultant Stefanie very much enjoyed training their amazing Front Office & Guest Relations teams!

Our Consultant Diego had the great pleasure of training & coaching the Front Office team at the Thompson Madrid. The first property of the Thompson Hotels brand in Europe is located in the heart of Diego’s hometown Madrid, in an iconic building on Plaza del Carmen. We would like to thank their management for organising our training, and their team for the fantastic support. We wish them a very successful end of year – with great results, motivated colleagues and many happy guests.

Corinthia London is nestled in the heart of Westminster. The hallowed walls of London’s Magical Grand Hotel discreetly hold the tales of many illustrious residents and guests. But what truly makes it special is the team, their attention to detail and personalised service. Our Senior Consultant Stefanie had the great pleasure of consulting, training and coaching their Front Office Team. We wish you a happy & healthy festive season and a great start to the new year. Here’s to a very successful partnership in 2025!

The Conservatorium Hotel, part of The Set Collection, is one of the leading design hotels in Amsterdam.  Their breathtaking Cartier Christmas tree is the centrepiece of this year’s festive season and lights up the esteemed living room. Invest in your team, and they will invest in you. Our Senior Consultant Raad had the pleasure of training & coaching the amazing Front Office and Guest Relations teams. We look forward to a successful partnership - with boosted results, a highly motivated team, and many memorable guest experiences.